The Total Economic Impact (TEI) of FullStory

The Total Economic Impact (TEI) of FullStory

To help evaluate the potential return on investment of a Digital Experience Intelligence (DXI) platform, FullStory commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study.

Forrester interviewed customers with extensive experience with FullStory’s best-in-class DXI solution.

The study found that the FullStory platform created: 

  • A 411% ROI

  • An increase in cart conversions of 3%

  • A cart conversion margin increase from net-new sales of $4.5 million

  • An avoided cost of $2.2 million for remediation of online customer fraud

Read the full study to learn more.