Staff Software Developer, Backend

Remote - CAN

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This role can be performed remotely anywhere within the United States and Canada.

FullStory’s mission is to help teams create amazing online experiences for their customers. We do this by applying deep expertise in distributed systems and computer science to build an ambitiously high-scale and high-value platform. The work environment we've cultivated is aligned around our four watchwords: clarity, empathy, trust, and bionics. We value high-quality/low-ego collaboration and use automation to eliminate toil in daily work. If that sounds good to you, join us!

The Core Services team makes FullStory possible through their efforts/software. At hundreds of thousands of requests per second, services and databases need to be rock solid—that’s where you come in. Lead architectural changes, scale API infrastructure, contribute to shared libraries for RPC and our service skeleton. Here are some blog posts from members of the engineering team which highlight the types of work you might be doing.

Day-to-day you’ll:

  • Engineer systems that operate at tens to hundreds of thousands of requests per second (Go, Kubernetes, GCP).

  • Collaborate with teammates to craft the strategy and execution for scaling FullStory.

  • Maintain and troubleshoot parts of FullStory’s production environment.

  • Provide assistance to other teams in order to build impressive capabilities.

We’re looking for someone who:

  • Has 7+ years of experience with web systems at scale.

  • Has experience writing core systems and libraries for internal backend teams.

  • Has experience using typed languages for backend system development and web stacks in general (e.g., Go, Java, TypeScript)

  • Has experience with the following or similar: gRPC, Kubernetes, BigTable/Cassandra/DynamoDB, pub/sub and stream processing architectures

It would be amazing if:

  • You have an interest/experience in distributed systems and/or databases.

  • You have the ability to learn new coding languages.

  • You’re interested not only in making good software, but also how to make good software easier to produce.

  • You are self-motivated; engineers own and drive efforts to completion rather than waiting for someone to tell us what to do.

#LI-Remote #LI-SO1

About FullStory

Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence (DXI) platform empowers businesses to continuously improve their customer experience across sites and apps. FullStory is backed by world-class investors and has 500+ employees worldwide with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. We are guided by our values of Empathy, Clarity, Bionics, and Trust, which we embed in our day-to-day work.

How we support you:

FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:

  • Autonomy and flexibility. From a remote-first work environment and unlimited paid time off, to an annual company-wide closure – FullStorians can focus on the moments that matter.

  • Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based FullStorians, and supplemental coverage options for international FullStorians.

  • Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

  • Productivity support. We provide all FullStorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.

  • Team events. Connect with fellow FullStorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.

  • Paid parental leave. FullStorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.

  • Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.

  • Miscarriage/Pregnancy loss leave. Whether it is for a FullStorian or their partner – take the time you need.

FullStory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!

If you may require reasonable accommodations to participate in our job application or interview process, please contact accommodations@fullstory.com. Requests for accommodations will be treated confidentially.